Feed Tracking & Security

Feed Tracking

When feed tracking is enabled for an object, each time one or more tracked fields is updated, a Chatter post is automatically generated.

Example

Two fields on the account have been selected with Chatter feed tracking:  Account Name and Account Owner.

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Whenever an account owner or name is changed, a Chatter post is generated on the corresponding account record:

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Feed tracking is enabled by default for some standard objects.  It can be enabled on most standard objects, as well as custom objects.

Configuring Feed Tracking

Navigate to Setup –> Customize –> Chatter –> Feed Tracking.  Select object and fields as needed.

Chatter Security

Users can view each other’s Chatter feeds and profiles.  However, when a user posts to a record, other users must be able to view the record in order to see the post.

Example

I’ve created a new lead, and created a Chatter post on that lead record:

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James does not have access to view the lead record I created.  When James views my Chatter profile, he will not see posts related to the lead record:

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14 Responses to “Feed Tracking & Security”

  1. tejalr8@gmail.com February 15, 2016 at 5:32 am #

    hi john,
    Have a question that , if obj OWD is private,And owner(for that record) share the record of that obj to chatter post…

    So can it be visible for all or only upper peer in hierarchy will be able to see that record related post.?
    Does the security come in to picture with chatter feed…?
    and can the person who don’t have record visibility can track that feed?
    Tejal.

    • JohnCoppedge February 16, 2016 at 1:09 am #

      To see the chatter feed, you need to be able to view the record (regardless of how view is granted)

  2. tejalr8@gmail.com December 22, 2015 at 4:43 pm #

    i m tottaly new to the chatter …just want idea..can i disable chatter any time.?, and if yes, then how… not finding way…can you please guide me Johan…
    Tejal.

    • JohnCoppedge December 22, 2015 at 7:04 pm #

      Yes you can – disable global search and it will turn off chatter. I also understand there may be a way to disable chatter separately as well in the new release.

  3. lskumi21 July 16, 2015 at 7:12 pm #

    What if you were to @mention James. Would that give him the ability to see the record?

    • JohnCoppedge July 20, 2015 at 4:24 pm #

      No. And the poster of the message would get a warning telling them that James would not see the post.

  4. iqrar hingora June 25, 2014 at 2:00 pm #

    will this be automatically set that when i create lead or oppurtutnity anybody will not see this on post or i have set it manually

  5. ALANNA CHAMBERS February 27, 2014 at 3:35 pm #

    John, the images are not being displayed for this page

    • JohnCoppedge February 27, 2014 at 11:07 pm #

      Hi Alana, they are displaying no problem for me. Can you try clearing your cache?

  6. Eileen Kingsley-Hamm February 9, 2014 at 11:35 pm #

    Jon,

    Navigate to Setup –> Customize –> Feed Tracking needs to be updated to Navigate to Setup –> Customize –> Chatter –> Feed Tracking.

    Love this site and how open you are to feedback and questions! Wish I had used it on my first attempt at passing ADM 201 Cert.

    Thanks!
    Eileen

  7. Jon Bell November 28, 2013 at 9:17 pm #

    Hi John,

    I suggest mentioning that Feed Tracking can be enabled by going to:

    Setup>Customize>Chatter>Feed Tracking and then customizing per object.

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