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Salesforce.com Certified Administrator Course Bundle
Getting Started with CertifiedOnDemand.com
Let's get started! (3:13)
Salesforce Certified Administrator Study Guide - Certification Objectives
Feedback Guidelines
Introduction to Salesforce
Section Objectives
What is Salesforce.com? (4:34)
Salesforce Editions
Cloud computing, multi-tenancy, and software-as-a-service (SaaS)
Sign Up and Configure Developer Edition
Quiz
Salesforce Lightning Experience and Salesforce Classic - What's the difference? (6:41)
Navigating the Setup Menu and Personal Settings in Salesforce.com (4:44)
Force.com Quick Access Menu (1:12)
Salesforce.com Basic Navigation & Data Terms (7:04)
Data vs Metadata - What's the difference? (1:57)
Quiz
Complete Salesforce recommended Trailhead Modules
Section Exam
Section Feedback
Navigating the Ecosystem
Section Objectives
Pod, Instance, Org, Environment – What’s the difference? (3:32)
How often are there major releases to Salesforce.com?
Quiz
Managing Multiple Concurrent Sessions in Salesforce (6:15)
How can an administrator get involved in the Salesforce community?
How did Salesforce.com transform into a Billion-Dollar company?
Section Exam
Section Feedback
Organization Setup (3%)
Section Objectives
Overview of Salesforce.com Company Information (6:06)
Quiz
Salesforce.com Business Hours & Holidays (6:16)
Quiz
Salesforce.com Fiscal Year Configuration (6:08)
Quiz
Multiple Currencies in Salesforce.com (7:31)
Quiz
Salesforce.com Email Templates (7:23)
Quiz
Complete Salesforce recommended Trailhead Modules
Section Exam
Section Feedback
User Setup (7%)
Section Objectives
Salesforce.com User Records (9:59)
What is the significance of record ownership in Salesforce?
Locked Users in Salesforce.com (2:44)
How can an administrator login as another user?
How can an administrator reset a user's password?
Quiz
Salesforce.com Queues (4:35)
Quiz
Localization Settings for Salesforce.com Users (8:38)
Quiz
Complete the Salesforce recommended Trailhead Modules
Section Exam
Section Feedback
Security and Access (13%)
Section Objectives
How is security structured in Salesforce.com? (1:50)
Salesforce.com Profiles (6:31)
Salesforce.com Enhanced Profile User Interface (2:21)
What are the standard Salesforce profiles?
Quiz
Salesforce.com User Authentication (13:45)
How can a system administrator configure session settings and monitor active sessions?
Quiz
Salesforce.com Permission Sets (11:00)
Quiz
How do organization-wide defaults influence security?
Salesforce.com Role Hierarchy (5:18)
How should you structure your role hierarchy?
Salesforce.com Role Configuration (4:25)
Quiz
Sharing Rules and Public Groups (14:10)
Quiz
Salesforce.com Grants & Evaluation Matrix (15:16)
Quiz
Transferring Records in Salesforce.com (6:26)
Quiz
View All & Modify All Permissions (6:33)
Salesforce.com Delegated Administration (9:30)
Securing Other Information: List Views, Email Templates, and More (3:46)
Quiz
Complete the Salesforce recommended Trailhead Modules
Section Exam
Section Feedback
Global User Interface
Section Objectives
Configuring Salesforce.com List Views (6:58)
Quiz
Configuring Salesforce.com Home Page Layouts (Salesforce Classic) (11:50)
Quiz
Creating a Home Page in Salesforce.com Lightning Experience (3:49)
Quiz
Configuring Search Layouts in Salesforce.com (6:27)
Configuring Search Settings in Salesforce.com (4:48)
How does search behavior change between devices and user interfaces?
Quiz
Global User Interface Settings
Section Exam
Section Feedback
Salesforce Classic
Section Objectives
Configuring Salesforce.com Page Layouts (12:09)
​Salesforce.com Page Layouts & Security (8:10)
Quiz
Configuring Buttons & Links (10:20)
Quiz
Salesforce.com Applications & Tabs (10:16)
Quiz
What is Visualforce? (4:16)
Quiz
Section Exam
Section Feedback
Field Definitions
Section Objectives
Creating Fields in Salesforce.com (3:21)
Field Types in Salesforce.com (9:54)
Quiz
Picklist Dependencies in Salesforce.com (8:44)
Global Picklists & Additional Considerations (8:16)
Quiz
When can an administrator change field types and when will this result in data loss?
Field History Tracking & Chatter Feed Tracking in Salesforce.com (8:41)
Quiz
Section Exam
Section Feedback
Record Types
Section Objectives
Salesforce.com Record Types (14:32)
Quiz
Salesforce.com Record Types Additional Considerations (9:43)
Salesforce.com Record Types - Default Selection (2:06)
Quiz
Salesforce.com Record Types Scenarios (8:21)
What is a person account?
Section Exam
Section Feedback
Lightning Experience
Section Objectives
Enabling Lightning Experience in Salesforce.com (3:57)
Quiz
Shared Configuration Lightning Experience & Salesforce Classic (5:11)
Creating a Lightning Experience Record Page in Salesforce.com (8:09)