Salesforce.com Certified Administrator Course Bundle
13+ hours of video, integrated study guide, exam questions - aligned to the official study guide.
In over 5 years with over 10,000+ students, this course was rated 4.5/5 by participants. Here's what people said:
"I'd like to thank you for putting together such a wonderful material to study for Admin 201. I am a newbie to Salesforce and so finding all the topics under a single roof was extremely hard and overwhelming for me. After going through 2-3 Udemy courses and an attempt at the examination, I found your course and man I was impressed with it.
I loved your attention to detail in every aspect of the course. I took my time to study through everything and my understanding of the subject is a lot better than what it used to be. I now have the correct understanding of the topics and how they are linked with one another. I took my exam today and I am delighted to share with you that I have cleared it and I want to thank you for your material."
"As like a lot of people on here, I’ve just passed my 201 exam and this site was invaluable in both structuring my study and the study itself. I would definitely recommend to anyone looking to get their Admin Cert!"
"Hi John. A quick note and feedback to advise I passed the ADM201 exam. I’ll be honest and admit I did A LOT of digging around the Web for material and found quite a few resource. However, I must truly confess that your material was BY FAR the most structured I found. THIS, I believe was the key thing that put it all in harmony and made it all make sense. So thank you and I’ll be soon going for the Adv. Admin. Cheers and thanks again."
You'll find everything that you need to know (and more) to successfully pass the Salesforce.com Certified Administrator Exam, all packaged in a blended learning experience that includes:
Course content clearly aligned to the official study guide.
Video content for all significant topics with bookmarks.
Objectives with screenshots for easy exam prep.
Links to documentation and other external materials.
Section objectives for quick reference and exam prep.
Section exams and quiz questions asked throughout the curriculum.
One full-length practice exam.
Content updated for Lightning Experience.
Your Instructor
John here, founder of CertifiedOnDemand.com. I was one of the first 500 Salesforce certified and have helped others earn their certifications since the inception of the certification program.
I have worked with hundreds of organizations using Salesforce in different ways, from a variety of roles:
- Served as the Salesforce implementation lead on large, complex, global deployments
- Created and taught courses to students ranging from novice to senior architect
- Served as a lead technical sales engineer large enterprise deals
- Served as a co-leader of the Cleveland Salesforce User Group
I've done my best to channel this experience into curriculum that you can use to build your own career within this fantastic ecosystem.
Course Curriculum
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PreviewSection Objectives
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PreviewWhat is Salesforce.com? (4:34)
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PreviewSalesforce Editions
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PreviewCloud computing, multi-tenancy, and software-as-a-service (SaaS)
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PreviewSign Up and Configure Developer Edition
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PreviewQuiz
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PreviewSalesforce Lightning Experience and Salesforce Classic - What's the difference? (6:41)
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PreviewNavigating the Setup Menu and Personal Settings in Salesforce.com (4:44)
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StartForce.com Quick Access Menu (1:12)
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PreviewSalesforce.com Basic Navigation & Data Terms (7:04)
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PreviewData vs Metadata - What's the difference? (1:57)
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PreviewQuiz
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StartComplete Salesforce recommended Trailhead Modules
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PreviewSection Exam
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StartSection Feedback
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PreviewSection Objectives
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PreviewPod, Instance, Org, Environment – What’s the difference? (3:32)
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PreviewHow often are there major releases to Salesforce.com?
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PreviewQuiz
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StartManaging Multiple Concurrent Sessions in Salesforce (6:15)
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StartHow can an administrator get involved in the Salesforce community?
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StartHow did Salesforce.com transform into a Billion-Dollar company?
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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PreviewOverview of Salesforce.com Company Information (6:06)
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PreviewQuiz
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PreviewSalesforce.com Business Hours & Holidays (6:16)
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PreviewQuiz
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PreviewSalesforce.com Fiscal Year Configuration (6:08)
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StartQuiz
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StartMultiple Currencies in Salesforce.com (7:31)
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StartQuiz
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StartSalesforce.com Email Templates (7:23)
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StartQuiz
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StartComplete Salesforce recommended Trailhead Modules
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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PreviewSalesforce.com User Records (9:59)
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PreviewWhat is the significance of record ownership in Salesforce?
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PreviewLocked Users in Salesforce.com (2:44)
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PreviewHow can an administrator login as another user?
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PreviewHow can an administrator reset a user's password?
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PreviewQuiz
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StartSalesforce.com Queues (4:35)
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StartQuiz
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StartLocalization Settings for Salesforce.com Users (8:38)
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StartQuiz
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StartComplete the Salesforce recommended Trailhead Modules
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartHow is security structured in Salesforce.com? (1:50)
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StartSalesforce.com Profiles (6:31)
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StartSalesforce.com Enhanced Profile User Interface (2:21)
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StartWhat are the standard Salesforce profiles?
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StartQuiz
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StartSalesforce.com User Authentication (13:45)
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StartHow can a system administrator configure session settings and monitor active sessions?
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StartQuiz
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StartSalesforce.com Permission Sets (11:00)
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StartQuiz
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StartHow do organization-wide defaults influence security?
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StartSalesforce.com Role Hierarchy (5:18)
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StartHow should you structure your role hierarchy?
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StartSalesforce.com Role Configuration (4:25)
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StartQuiz
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StartSharing Rules and Public Groups (14:10)
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StartQuiz
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StartSalesforce.com Grants & Evaluation Matrix (15:16)
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StartQuiz
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StartTransferring Records in Salesforce.com (6:26)
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StartQuiz
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StartView All & Modify All Permissions (6:33)
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StartSalesforce.com Delegated Administration (9:30)
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StartSecuring Other Information: List Views, Email Templates, and More (3:46)
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StartQuiz
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StartComplete the Salesforce recommended Trailhead Modules
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartConfiguring Salesforce.com List Views (6:58)
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StartQuiz
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StartConfiguring Salesforce.com Home Page Layouts (Salesforce Classic) (11:50)
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StartQuiz
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StartCreating a Home Page in Salesforce.com Lightning Experience (3:49)
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StartQuiz
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StartConfiguring Search Layouts in Salesforce.com (6:27)
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StartConfiguring Search Settings in Salesforce.com (4:48)
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StartHow does search behavior change between devices and user interfaces?
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StartQuiz
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StartGlobal User Interface Settings
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartConfiguring Salesforce.com Page Layouts (12:09)
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StartSalesforce.com Page Layouts & Security (8:10)
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StartQuiz
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StartConfiguring Buttons & Links (10:20)
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StartQuiz
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StartSalesforce.com Applications & Tabs (10:16)
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StartQuiz
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StartWhat is Visualforce? (4:16)
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StartQuiz
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartCreating Fields in Salesforce.com (3:21)
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StartField Types in Salesforce.com (9:54)
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StartQuiz
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StartPicklist Dependencies in Salesforce.com (8:44)
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StartGlobal Picklists & Additional Considerations (8:16)
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StartQuiz
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StartWhen can an administrator change field types and when will this result in data loss?
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StartField History Tracking & Chatter Feed Tracking in Salesforce.com (8:41)
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StartQuiz
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartSalesforce.com Record Types (14:32)
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StartQuiz
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StartSalesforce.com Record Types Additional Considerations (9:43)
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StartSalesforce.com Record Types - Default Selection (2:06)
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StartQuiz
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StartSalesforce.com Record Types Scenarios (8:21)
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StartWhat is a person account?
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartEnabling Lightning Experience in Salesforce.com (3:57)
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StartQuiz
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StartShared Configuration Lightning Experience & Salesforce Classic (5:11)
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StartCreating a Lightning Experience Record Page in Salesforce.com (8:09)
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StartExploring Lightning Components on a Custom Record Page in Salesforce.com (8:38)
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StartPage Assignments in Lightning Experience (5:27)
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StartQuiz
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StartThemes & Branding Salesforce.com Lightning Experience (3:58)
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StartCreating Applications for Salesforce.com Lightning Experience (7:14)
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StartQuiz
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StartSalesforce Paths in Lightning Experience (3:54)
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StartQuiz
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StartComplete the Salesforce recommended Trailhead Modules
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartObject Relationships in Salesforce.com (8:18)
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StartQuiz
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StartCreating Objects in Salesforce.com (3:35)
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StartCreating an Object Relationship in Salesforce.com (4:47)
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StartQuiz
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StartLookup & Master-Detail Relationships (12:02)
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StartRoll-Up Summary Fields (3:20)
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StartQuiz
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StartLookup Filters in Salesforce.com (5:17)
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StartQuiz
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StartRenaming Fields and Objects in Salesforce.com (4:30)
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StartDeleting and Restoring Fields & Objects in Salesforce.com (6:11)
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StartQuiz
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartSalesforce Lead Conversion (2:39)
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StartQuiz
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StartSalesforce Lead Conversion - Field Mapping (4:39)
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StartQuiz
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StartSalesforce Web-to-Lead (5:17)
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StartQuiz
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StartSalesforce.com Lead Auto-Response Rules (4:42)
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StartSalesforce.com Lead Assignment Rules (5:25)
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StartQuiz
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartWhat does opportunity stage configuration impact?
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StartSalesforce Opportunity Contact Roles (1:58)
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StartQuiz
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StartSalesforce Contact & Account Relationships (7:04)
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StartQuiz
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StartSalesforce Account & Opportunity Teams (6:17)
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StartQuiz
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StartSalesforce Products & Price Books (7:21)
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StartQuiz
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StartSalesforce Opportunity Competitors (1:23)
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StartSalesforce Similar Opportunities (2:37)
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StartQuiz
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StartWhat are big deal alerts in Salesforce?
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StartWhat are account and opportunity partners?
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StartSection Exam
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StartSection Feedback
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StartSection Objectives
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StartSalesforce Campaigns Overview (6:08)
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StartQuiz
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StartSalesforce.com Campaign Hierarchies and ROI (6:04)
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StartQuiz
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StartSalesforce.com Campaign Auto-Association (5:17)
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StartQuiz
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StartHow can Salesforce be used to perform email marketing and marketing automation?
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StartSection Exam
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StartSection Feedback
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StartSection Objectives
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StartSalesforce.com Cases Overview (5:10)
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StartQuiz
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StartSalesforce.com Web-to-Case (4:11)
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StartQuiz
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StartSalesforce.com Email-to-Case (6:22)
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StartQuiz
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StartSalesforce.com Case Settings, Assignment Rules, Auto-Response Rules (5:10)
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StartQuiz
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StartSalesforce.com Case Escalation Rules (5:33)
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StartQuiz
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StartSalesforce.com Case Teams & Case Contact Roles (5:20)
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StartQuiz
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartSalesforce.com Chatter Overview (5:15)
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StartQuiz
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StartSalesforce.com Chatter Groups (4:36)
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StartQuiz
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StartWhat are the capabilities of Chatter Feed Tracking?
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StartSalesforce.com Chatter Questions (1:47)
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StartHow is Chatter enabled and deployed?
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StartWhat are the implications of adding file(s) to a Chatter post?
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StartWhat licensing options exist for Chatter users?
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StartSection Feedback
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PreviewSection Objectives
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StartSalesforce.com Record IDs (2:32)
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StartDeleting and Restoring Records in Salesforce.com (4:04)
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StartQuiz
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StartIntroduction to Data Quality in Salesforce.com (4:02)
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StartSalesforce.com Validation Rules (9:22)
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StartSalesforce.com Duplicate Rules & Matching Rules (7:55)
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StartQuiz
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StartSalesforce.com Data Import Wizard (6:40)
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StartSalesforce.com Mass Manipulation Wizards (3:25)
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StartUsing the Data Loader in Salesforce.com (11:26)
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StartWhat tool should an administrator use to manipulate data?
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StartQuiz
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StartHow can an administrator maintain good data quality in Salesforce.com?
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StartHow can a system administrator export the entire Salesforce database?
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StartHow can a system administrator modify system fields in Salesforce.com?
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StartHow can state and country picklists be used within standard address fields?
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartReporting in Salesforce.com (15:28)
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StartQuiz
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StartReporting in Salesforce.com - Additional Considerations (7:16)
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StartQuiz
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StartSalesforce.com Reporting Custom Summary Formulas (4:17)
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StartEmbedded Analytics in Salesforce.com (3:18)
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StartQuiz
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StartSalesforce.com Custom Report Types (12:23)
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StartQuiz
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StartGetting Started with Salesforce.com Dashboards (9:59)
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StartSalesforce.com Dashboard Components (5:26)
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StartSalesforce.com Dashboard Filters (4:23)
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StartQuiz
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StartSection Exam
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StartSection Feedback
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PreviewSection Objectives
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StartSalesforce.com Workflow Rules (13:37)
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StartSalesforce.com Process Builder (14:08)
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StartQuiz
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PreviewTime-Based Automation in Salesforce.com: Workflow & Process Builder (10:26)
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StartQuiz
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StartSalesforce.com Which Automation Tool Should I Use? (9:04)
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StartSection Exam
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StartSection Feedback
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StartSection Objectives
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StartUse Trailhead to gain experience.
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StartStudy reference materials.
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StartAnswering Salesforce.com Questions (9:31)
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StartFull-Length Practice Exam
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StartDetermine if you are ready for the exam.
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StartPass the Salesforce Certified Administrator exam.
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StartMaintain your certification.
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StartVerify your certification.